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.398).Usingoperational activities.It helps to have the goals project management alone will not guaranteeof the project clearly articulated early on, and project success.Indeed,  many professionalsfor these to be re-visited frequently.It is in the education and training communitiesessential to ensure that everyone understands have gone beyond the excitement of elearningwhy this work is important, and that it needs as something new and now regard it asto be supported.something that needs to be managed, alongwith everything else in their learning andOf even greater importance is that with training portfolios (Pasian and Woodill,significant personnel changes in the senior 2005, pers.cor).management team of the University andrelated changes in organizational priorities,Referencescame a loss of some of the project sCleland, D.and Ireland L, 2002 Projectchampions.Both project managers noted aManagement: Strategic Design andnegative impact on the way the project wasImplementation, New York: McGraw-Hill.supported, about two years after its initiation.Although project managers often faced aHerzog, V.L. Trust Building on Corporatedaunting task as middle managers, it wasCollaborative Project Teams , Projectimportant to ensure that there is an ongoingManagement Journal, March 2001, pp 28-35.review / evaluation of the status of suchprojects within the institutional framework.IfPasian, B., and G.Woodill.2005.Personalthat had been managed better for this project,correspondence with authors: email 31/1/05.22Chapter 5Creating the Instructor Toolbelt:Managing and Planning eLearningFaculty Development at a TechnicalCommunity CollegeAudrey WilliamsPellissippi State Technical Community CollegeKnoxville, Tennessee, USAAbstract: Pellissippi State Technical Community College has steadily increased the number of onlinecourses and web-enhanced courses offered to students.In addition to selecting a course managementsystem, the college has also acquired several other instructional technology tools over the years tooffer to faculty.These combine to create a  faculty toolbelt for online teaching and learning.Theposition of Instructional Technology Specialist was created to be the project manager for supportactivities and training for faculty using these tools.This case study examines the growth of theprogram and looks in-depth at one aspect of supporting the faculty  toolbelt : the planning anddevelopment of a support web site.As well, it provides conclusions about this type of projectmanagement in a two-year college environment.Key words: Community College, Course Management System, Faculty Development, InstructionalTechnology Every contrivance of man, every tool, every technology can be distilled into the followinginstrument, every utensil, every article categories:designed for use, of each and every kind," awareness of instructional technologyevolved from very simple beginnings. -tools available and their appropriateRobert Collierpedagogy" familiarity with the available supportPellissippi State Technical Community Collegeoptions and other procedures(PSTCC) is located in Knoxville, Tennessee" user training on the toolsand serves almost 8000 students across fourcampuses.The school has been a technology " knowledge of technical requirements forinnovator.In 1993, it was the first community the toolscollege in Tennessee to provide email accountsfor faculty and students and it launched its One decision made to meet these needs was tofirst online course in 1996.Growth of online develop a faculty support project.This caseand web-enhanced courses has been strong as study will focus on the planning and processseen in Figure 1, Growth of Online and Web- for providing a faculty  toolbelt ofEnhanced Sections (1999-2005).instructional technology that has occurredover a five year period as seen in Figure 2:With more academic materials offered online, Creating the Faculty Toolbelt.A majorthe information needs of the increasing emphasis of this chapter will be on one task:number of students and faculty using the the development and creation of a facultysupport web site.23Figure 1: PSTCC, Educational Technology Services 2002; PSTCC, Educational TechnologyServices 2005Project Description complex enough to justify additional staff.TheThe school s early online classes were basic new position of Instructional Technologyweb pages planned and supported on an ad Specialist was charged with creating a centralhoc basis through a partnership with faculty point for planning and managing user trainingand existing educational technology staff.The while also working with technical staff toinitial timeline for this process was relaxed support the course management system.Aand involved a team approach with the faculty dedicated computer lab, named the Facultyserving as content experts and educational Multimedia Studio, was added to the toolbelttechnology staff creating the sites.for training and development activities and ismanaged by the Instructional TechnologyAfter several semesters, the rapid growth of Specialist.online courses made it obvious that theyneeded to be managed differently than the ad On-ground instructors quickly adoptedhoc system.The faculty  toolbelt evolved WebCT to complement their classroom work,from that need.Following an extensive review as the first  web-enhanced courses appearedprocess, a course management system (CMS), in 2000.This type of online teaching broughtWebCT, was adopted in 1999 and became the in a group of inexperienced instructors whofirst tool to be added to the faculty toolbelt.wanted to leverage technology quickly for aThis expanded the faculty role from acting variety of reasons, including reducing themainly as content expert to the additional amount of class time used for quizzes andexpectation of becoming course designer.sharing grades with students.Respondus,Demand for new courses also shortened the Elluminate and Impatica for PowerPoint havetimeline for preparation and development.all been added to address faculty needs fortools to assist them in creating onlineAfter the CMS selection was made, the materials and assessments [ Pobierz całość w formacie PDF ]